If the Excel file is downloading for you as a Zip file. (e.g. Dreamteam_RndX.zip) then simply rename the file to Dreamteam_RndZ.xlsx You should then be able to open the file as intended. If you try and open the file in the zip format you will be displayed the broken parts of the Excel file which will have no meaning. If you cannot see File extensions, then in your Windows Explorer window follow the following Tools >> Folder Options Click on the "View" Tab Untick the box named "Hide extensions for known file types" Press Ok and you are good to roll.